Privacy Policy
The Auto Negotiator Group™ ("The Auto Negotiator Group," "we," "us," or "our") respects your privacy and is committed to handling the information you provide responsibly and transparently. This Privacy Policy explains the types of information we may collect when you visit our website, purchase a service, request a Buyer's Intelligence Report™, contact us, or otherwise interact with our services; how we use that information; and the circumstances in which information may be shared with service providers.By using our website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of information.Information You Provide to Us
This may include:
Name
Email address
Telephone number, if provided
Billing information necessary to process your purchase
Vehicle listing URL
Vehicle identification number (VIN)
Vehicle year, make, model, trim, mileage, asking price, and other vehicle information
Seller or dealership information contained in a vehicle listing
Vehicle history reports, service records, inspection reports, photographs, or other documents you voluntarily submit
Your vehicle-purchasing preferences, concerns, budget, or other information you provide when requesting a report
Communications you send to us through forms, email, or other contact methods
Please do not submit sensitive personal information that is not necessary for us to provide the requested service.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically through cookies and similar technologies. This may include:
This information may be collected by our website platform, analytics providers, or other service providers used to operate and improve our website.
2. How We Use Information
We may use the information we collect to:
Process and fulfill orders
Prepare customized Buyer's Intelligence Reports™
Research vehicles submitted by customers
Analyze vehicle listings, pricing, market conditions, known issues, recalls, reliability information, ownership considerations, and other relevant information
Identify comparable vehicles and market information
Communicate with customers regarding orders or submitted vehicles
Respond to questions and customer-service requests
Process payments
Deliver completed reports
Maintain records of transactions and services
Improve our website, services, research processes, and customer experience
Detect or prevent fraudulent, abusive, or unauthorized activity
Comply with applicable legal obligations
Protect the rights, property, and security of our business and customers
3. Vehicle Listing Information and Third-Party Sources
When you provide a link to a vehicle listing, The Auto Negotiator Group™ may review, extract, record, or analyze information made available through that listing for the purpose of preparing your requested service.
This may include vehicle specifications, photographs, asking price, mileage, VIN, seller information, location, options, listing descriptions, and other vehicle-related information.
We may also research information from publicly available sources and third-party automotive resources when preparing a Buyer's Intelligence Report™.
The privacy practices, accuracy, availability, and content of third-party websites are controlled by those third parties and are not governed by this Privacy Policy.
4. Artificial Intelligence and Automated Processing
We may use artificial intelligence, automated tools, data-analysis technologies, and third-party research services to assist with vehicle research, organize information, identify relevant data, analyze market information, and help prepare portions of a Buyer's Intelligence Report™.
These technologies are used as tools to support our research and analysis processes.
We take reasonable steps to limit information provided to third-party technology providers to information appropriate for performing the requested service. Customers should not submit unnecessary sensitive personal information through vehicle documents, listing links, or communications.
5. Payment Information
Payments may be processed by third-party payment processors.
The Auto Negotiator Group™ does not intend to directly store complete credit or debit card numbers on its own systems. Payment processors may collect and process payment information according to their own privacy policies and security practices.
We may retain transaction information such as the amount paid, service purchased, transaction status, and related order information for business and recordkeeping purposes.
6. How We Share Information
We do not sell customer personal information as part of our business model.
We may disclose information when reasonably necessary to service providers that help us operate our business, including providers of:
Website hosting
Payment processing
Email and communications
Cloud storage
Customer relationship management
Analytics
Document and report generation
Automation services
Artificial intelligence and research technologies
Fraud prevention and security services
These providers may process information only as necessary to perform services on our behalf, subject to their applicable terms, privacy practices, and contractual obligations.
We may also disclose information when reasonably necessary to comply with law, legal process, court orders, government requests, protect our legal rights, investigate suspected fraud or misuse, or protect the safety and security of our business, customers, or others.
If The Auto Negotiator Group™ is involved in a merger, acquisition, sale, restructuring, or transfer of some or all of its business assets, information associated with the business may be transferred as part of that transaction as permitted by law.
7. Cookies and Analytics
Our website may use cookies and similar technologies necessary for website functionality, security, analytics, performance measurement, and other legitimate business purposes.
Some cookies may be placed by third-party services integrated into our website.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.
If we later introduce advertising technologies, targeted advertising, or additional tracking tools, this Privacy Policy may be updated accordingly.
8. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect information under our control from unauthorized access, use, alteration, or disclosure.
However, no website, internet transmission, electronic storage system, or technology platform can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.
9. Data Retention
We retain personal and transaction information for as long as reasonably necessary to:
Provide the requested service
Maintain appropriate business and transaction records
Respond to customer inquiries
Resolve disputes
Prevent fraud or abuse
Enforce our agreements
Meet legal, accounting, tax, or regulatory requirements
Information that is no longer reasonably necessary may be deleted, anonymized, or securely disposed of in accordance with our business practices and applicable law.
10. Your Choices and Requests
You may contact us to request that we:
Correct inaccurate contact information we maintain about you
Update your information
Delete certain personal information, when appropriate and legally permissible
Answer questions regarding how your information has been used
Some information may need to be retained for legitimate business, tax, accounting, fraud-prevention, dispute-resolution, or legal purposes.
Submitting a request does not guarantee deletion where retention is permitted or required by law.
11. Email Communications
We may send transactional communications necessary to provide services you request, including order confirmations, questions regarding a submitted vehicle, report-delivery notifications, and customer-service communications.
If we offer promotional email communications in the future, recipients will be provided with an appropriate method to unsubscribe from marketing communications.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications relating to an active order or service.
12. Third-Party Links
Our website and reports may contain links to vehicle listings, dealerships, manufacturers, government resources, vehicle-history providers, automotive research resources, or other third-party websites.
The Auto Negotiator Group™ does not control the privacy practices, security, availability, or content of those websites. We encourage users to review the privacy policies of third-party websites before providing personal information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy as our business, website, technology, services, or legal obligations change.
When material changes are made, the revised policy will be posted on this page and the "Last Updated" date will be changed.
We encourage visitors to review this Privacy Policy periodically.
14. Contact Us
Questions, concerns, or requests regarding this Privacy Policy or information associated with your account or order may be submitted through the Contact page on our website or by email at:
The Auto Negotiator Group™
Website: theautonegotiatorgroup.com
Florida Notice
The Auto Negotiator Group™ operates from Florida and takes reasonable measures to protect personal information maintained electronically in accordance with applicable Florida law.
Nothing in this Privacy Policy is intended to provide rights or remedies beyond those provided by applicable law.